General questions about Yova

Questions about opening your account with Yova

• What are the steps to become an impact investor?
• What do I need for the identification?
• Why is the identification done over video?
• What happens during the video chat?
• Are there alternatives to the video call procedure?
• What should I do if the video call does not work?

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Questions about Yova's partner Saxo Bank

• Why do I need an account at Saxo Bank?
• Why did you choose the Saxo Bank as your partner bank?
• Who has access to my account?
• I received an email from Saxo Bank, what should I do?

Questions about residency requirements to invest with Yova

• Can I invest in Yova if I do not live in Switzerland?
• Can I keep my Yova account if I plan on leaving Switzerland soon?
• Can US citizens invest with Yova?

Questions about safety & security at Yova

• How do I enable two-factor authentication?
• What is two-factor authentication?
• Is my money safe with Yova?
• What happens to my investment if Yova goes bankrupt?
• Where is Yova domiciled?
• How is Yova regulated?

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Questions about taxes on your Yova investment

• Am I subject to US taxes on my US stocks?
• Do I get a tax report?
• How are my returns taxed? Does it count as income?