- Go to your name in the top right corner > Profile > Two-factor authentication
- Activate “SMS protection”
- Verify your password
- If your account doesn’t have a verified phone number, you will be asked to enter one.
- You will receive a verification code on your phone number.
If you are using the login via Google, you cannot activate the Yova two-factor authentication. If you would like to use two-factor authentication, you can set this up directly in your Google account.
Yova mobile app
You don’t need to enter the code for biometric logins. If you login to the Yova app without biometric login, the two-factor authentication works the same as on the Yova website.
Changing the phone number
If the two-factor authentication is active and you want to change the stored phone number, you need to disable the two-factor authentication by receiving a code to the stored phone number. Once disabled, you can activate it again with a new number.
In case you don’t have access to your stored phone number, you need to contact us on 044 271 50 00. We will then verify your identity and deactivate the two-factor authentication for you.